Launch Day Operations Playbook
Hour-by-Hour Guide for Go-Live Day
Even with perfect preparation, launch day itself requires careful orchestration. Gaming platform go-live events demand monitoring, rapid response, and clear communication protocols. Powersoft shares the launch day operations playbook.
Pre-Launch (T-4 Hours)
☑ All team members on standby with assigned roles
☑ Communication channels active (Slack, Telegram)
☑ Monitoring dashboards open on all screens
☑ Rollback plan reviewed and ready
☑ Final staging environment validation
Go-Live (T-0)
Step 1: DNS switch / traffic routing to production
Step 2: Smoke test all critical paths (login, deposit, game launch)
Step 3: Verify payment processing with test transaction
Step 4: Confirm monitoring alerts are working
Step 5: Open to initial user group (soft launch)
First Hour (T+1)
→ Monitor error rates every 5 minutes
→ Watch server resource utilization
→ Verify all game providers responding normally
→ Check deposit/withdrawal flow with real users
→ Gradually increase traffic (remove access restrictions)
Incident Response
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Low Severity
Minor UI bugs. Log and fix post-launch.
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Medium Severity
Feature degradation. Hotfix within hours.
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Critical
Payment or security issue. Immediate rollback.
Post-Launch (T+24)
☑ Review all metrics from first 24 hours
☑ Compile incident report (if any)
☑ Identify and prioritize improvements
☑ Reduce on-call intensity to normal levels
☑ Celebrate successful launch with the team
Conclusion
Launch day is where preparation meets reality. A structured playbook with clear roles, monitoring, and escalation paths ensures your gaming platform go-live runs smoothly.
Launch successfully with Powersoft.